Accessibility Statement

Katharine Mullings – East London Counsellor
Website: https://www.eastlondoncounsellor.co.uk/
Last updated: [Insert Date]

1. Commitment to Accessibility

I am committed to making my website accessible to all visitors, including people with disabilities. My goal is to ensure that everyone can access counselling information and services without barriers.

2. Standards and Guidelines

This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which provide recommendations for making web content more accessible.

3. Accessibility Features

The website includes:

Responsive design for use on mobile, tablet, and desktop devices.
Text alternatives (alt text) for images.
High colour contrast for readability.
Clear navigation structure.
Ability to zoom text up to 200% without loss of function.
Compatibility with screen readers.

4. Ongoing Efforts

I regularly review the website to improve accessibility. If you experience any difficulties, please let me know so I can work to resolve them.

5. Limitations

While I strive to make all pages accessible, some third-party content (such as embedded maps, videos, or booking systems) may not fully meet accessibility standards.

6. Contact for Accessibility Support

If you encounter any issues using the website or need information in an alternative format (e.g. large print, audio, or accessible PDF), please contact me:

Katharine Mullings – East London Counsellor
Email: eastlondoncounsellor@gmail.com
Phone: +44 7831 760665
Address: TherapEast, 113c High St, IG6 2AH

7. Enforcement Procedure

If you are not satisfied with my response to an accessibility issue, you can contact the Equality Advisory and Support Service (EASS) for further guidance:
www.equalityadvisoryservice.com